Upstream by Dan Heath

“Upstream” by Dan Heath explores the concept of proactive problem-solving, focusing on how addressing issues before they become crises can lead to more effective and lasting solutions. Heath uses real-world examples to illustrate how organizations and individuals can shift from reacting to problems as they arise to anticipating and preventing them. The book encourages readers to identify root causes, develop systems to predict challenges, and make decisions that avoid future issues, ultimately creating a more efficient and successful approach to problem-solving.